trying to log in on adobe account when opening substance painter

[onuru32232415]

trying to log in on adobe account when opening substance painter but the popup window uses old version of ie explorer so logging with google is not possible. ıf i close the popup substance painter closes too. how can i fix this?

[onuru32232415]

this is so annoying. is there any place to download a license file or something like that. Paid for the app can't use it course somebody forgets to update the in-app browser.. Really cool!!!!

[SAMRAT26051092uo7v · Accepted solution]

Hey, maybe it is super late. But I am still leaving it for anyone who may stumble upon this issue in the future. I face the same issue and it is bloody annoying. But signing in through the Creative Cloud desktop app worked for me. It pushed the Substance to open automatically with the login.

[kiba32405098tl21]

yeah im signed into the cloud but it wont let me sign in 

[kglad]

@kiba32405098tl21 

don't use google to sign in.  go directly to https://account.adobe.com and sign in using your adobe id and your adobe password and verify your subscription.

then sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html