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Two log error messages I'd like to share here. Hopefully someone will have an answer?

Community Beginner ,
Mar 31, 2023 Mar 31, 2023

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This is the first log error:

I've X'd out a few details as to not share the project I'm working on.  Any thoughts would be greatly appreciated!  I was told by a co-worker it may have something to do with Google Drive?   

 

[EngineBitmapLoad] Failed to decode bitmap.
resource://project0/XXXXXXXX_XXXX_XXXX_XXXXXX_body_position?version=feb33ac25fa1590276e2aa4ec1ff4e325f2d6e36.image
[EngineBitmapLoad] Failed to decode bitmap.
resource://project0/XXXXXXXX_XXXX_XXXX_XXXXXX_body_world_space_normals?version=beaea2b328b612a0ee5b0aeb28fef3d9c6537a51.image
[EngineBitmapLoad] Failed to decode bitmap.
resource://project0/XXXXXXXX_XXXX_XXXX_XXXXXX_body_position?version=feb33ac25fa1590276e2aa4ec1ff4e325f2d6e36.image
[EngineBitmapLoad] Failed to decode bitmap.
resource://project0/XXXXXXXX_XXXX_XXXX_XXXXXX_body_thickness?version=d3df1975bab466893e32f6b05293ff0e67171ef4.image
[EngineBitmapLoad] Failed to decode bitmap.
resource://project0/XXXXXXXX_XXXX_XXXX_XXXXXX_body_curvature?version=cfd2b7d19cc2b6b95be5630c95880e02c6cf4ff1.image
[EngineBitmapLoad] Failed to decode bitmap.
resource://project0/XXXXXXXX_XXXX_XXXX_XXXXXX_body_ambient_occlusion?version=be8aefab420f854153272157a65dd69ad447ce3f.image

 

-------------------------------------------

Second log error upon opening the file.

 

[Paint Document] Project was last saved with Substance 3D Painter 8.3.0
[ResourceImage] Failed decode image 'file:///C:/Users/XXXXXXXXX/AppData/Local/Temp/SubstancePainter-Tmp-JuimZu/resources-orphanage.jSFAZG/resources/3688f8cf5bc56748a7bd8753fa1e74d01d2e3680': Unsupported resource image (version '')
[ResourceImage] Failed decode image 'file:///C:/Users/XXXXXXXXX/AppData/Local/Temp/SubstancePainter-Tmp-JuimZu/resources-orphanage.jSFAZG/resources/4d0b631bf6bf52614d60f766214890625d638541.image': Couldn't determine data format

 

Cheers!

-Pablo

 

 

 

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Adobe Employee ,
Apr 04, 2023 Apr 04, 2023

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Hello Pablo,

 

Errors could happen with Google Drive and our previous version of Substance 3D Painter, but as long as you have the 8.3.0 this shouldn't be an issue.

 

Considering the errors, your custom ressources are corrupted for a reason or another. I'd advise you to reload the ressources into the project.

 

Keep me posted.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Community Beginner ,
Apr 04, 2023 Apr 04, 2023

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Hi Cyril,

Thank you so much for getting back!  I will forward your reply to the team here.

 

Once again, thank you so much for your help!

Regards,

-Pablo

 

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