• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to launch Substance Painter

New Here ,
Dec 14, 2021 Dec 14, 2021

Copy link to clipboard

Copied

I am using Substance Painter for a long time with no reasons, I have an monthly indie license that expires tommorow. Today I got the Adobe migrate notification and purchased the annual 3d texturing plan from Adobe. I downloaded the creative cloud app and installed painter from there. Everytime I open it, an error message pops https://prnt.sc/22zjcv6

My connection is stable.

I deleted the installation, downloaded again Painter from https://store.substance3d.com/ and it runs normally. Of course it says that my license has 1 day remaining. 

Can someone pls help?

TOPICS
Discussion

Views

188

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 14, 2021 Dec 14, 2021

Copy link to clipboard

Copied

LATEST

*issues... I checked the troubleshooting guide, I can't find sthg helpful.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources