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New Here ,
Jul 20, 2021 Jul 20, 2021

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Photo below explains my error. I was shared a substance file from an old version and it opened like this in substance 3d painter. Anyway to fix it?

Screenshot_3.png

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Adobe Employee ,
Jul 20, 2021 Jul 20, 2021

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Could you share a log file please? (export it from the Help menu)

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New Here ,
Jul 21, 2021 Jul 21, 2021

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Restarted my PC and it fixed the issue. Still want the log file?

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