• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Weird fake geometry appearing upon importing the asset into Substance

Explorer ,
Nov 23, 2023 Nov 23, 2023

Copy link to clipboard

Copied

Hi everyone, this is the first time it happens to me after nearly 550 hours using Substance Painter. I think the images attached can explain better than i could. 
Is this some sort of bug or might this happen due to my bad topology on that floor?
Can you help me fix it? Cause i fear it's gonna appear on the textures as well after exporting them.This is the asset in BlenderThis is the asset in BlenderThis is what appens when i import it into SubstanceThis is what appens when i import it into Substance

TOPICS
Bugs & Crashes , Discussion , Import & Export

Views

142

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 24, 2023 Nov 24, 2023

The issue comes from the fact that the face is a big Ngon. Therefore, the Normal can end up being uneven or have artifacts (like in your screenshot). If you want to avoid all issues, I advise you to make sure your mesh is always in quads.

 

Make sure the issue doesn't occur in Blender Rendering, and just so you know, you'll probably have the artifact at baking too, so it will also occur in Smart Materials/Masks.

 

Best regards,

 

Votes

Translate

Translate
Adobe Employee ,
Nov 24, 2023 Nov 24, 2023

Copy link to clipboard

Copied

Hello @Mark - Da_Drood,

 

Thanks for the message.

 

Is it appearing after baking or simply when importing? It's possible there are overlapping vertices. I advise you to select all the vertices in your modeling software, and merge them by distance (with a low value). This way, if there are overlapping vertices, it should merge them.

 

Can I also have a look at your UVs?

 

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 24, 2023 Nov 24, 2023

Copy link to clipboard

Copied

MarkDa_Drood_1-1700818464169.png

Hi Cyril! Sure thing! This is the uv-map i made for the entire asset (i made UDIM cause it's pretty big). The highlighted polygon is the one in which the "glitch" happens.
I also tried merging by distance ( i already got this habit to double check my assets to make sure i don't have doubles) but no double vertices were found. And i also verified that, as predictable, the fake geometry also appears once i export the textures and check them back into Blender.
Maybe since that island is such a bad Ngon, Substance doesn't like it and wants to gently tell me to fix it. 😜
EDIT: Ok, i actually somehow fixed it in Blender, by simply connecting a couple of vertices within the proximity of the fake geometry 🙂 allthough upon reimporting the mesh back into Substance with the added edges, the glitch still persist. At least it's not a big deal since i can fix it in Blender though...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 24, 2023 Nov 24, 2023

Copy link to clipboard

Copied

The issue comes from the fact that the face is a big Ngon. Therefore, the Normal can end up being uneven or have artifacts (like in your screenshot). If you want to avoid all issues, I advise you to make sure your mesh is always in quads.

 

Make sure the issue doesn't occur in Blender Rendering, and just so you know, you'll probably have the artifact at baking too, so it will also occur in Smart Materials/Masks.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 24, 2023 Nov 24, 2023

Copy link to clipboard

Copied

LATEST

Yes you're right Cyril. It only came in my mind this morning that might be the cause though ^_^' Thanks for your help 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources