I have a student license for the Substance suite. When I turned on my computer today Substance Launcher started updating my apps but then they don't open. I tried opening the old versions but they are not installed anymore. I then downloaded the new app from Adobe Creative Cloud app but it then doesn't recognize my license. What should I do?
I had the same issue. The short story is that you need to migrate your subscription from Substance to Adobe. There are instructions on the main substance site which has now been rebranded: https://www.substance3d.com/. Scroll down and you'll see:
In another thread, they suggestion that you email email@example.com before migrating to ensure your existing credits and materials would be transferred over.
What this doesn't address is student accounts. Does anyone know if the adobe transition has effectively ended student subscriptions? It seems that way.
Yeah, I also have a student account. It would be a shame if Adobe decided that they don't need us to learn how to use their product anymore...
Get ready for this-
If you bite the bullet and puchase substance, and use (in my case) your student adobe login that has free institutional creative cloud access, it will add a step to make a personal adobe login that is the same as the institutional login, assign your substance subscription to that, and then....
You won't be able to acutally authorize the apps! Creative cloud on your computer can't switch between institutional and personal versions of the same login, so get ready to spend the rest of your day talking to a support agent to figure it out how to authorize the apps you just purchased.
Ok, I may have jumped the gun, if you quit every adobe app and then log out of creative cloud, it looks like it DOES actually give you a choice of personal or institutional login.