Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Wrong version on Steam?

New Here ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

I bought Substance Painter 2021 on Steam in a sale for 83€, which is clearly marked as version 2021 in the invoice as well as in the description. However, I only received the 2020 version of the Painter, this was loaded from Steam. However, why was this clearly marked as 2021? I can't open the files of my colleagues that were created on 2021 because I received the wrong version.

 

Is this normal or is there actually a fault? I will of course contact support...

 

 

TOPICS
Discussion

Views

46

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Jul 08, 2021 Jul 08, 2021
Sorry, I must have looked the wrong way, can be ignored. -.- Problem solved.

Likes

Translate

Translate
New Here ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

LATEST

Sorry, I must have looked the wrong way, can be ignored. -.- Problem solved.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources