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Adobe keeps failing to cancel free trial

New Here ,
Sep 11, 2025 Sep 11, 2025

 So I recently tried out the 3D Sampler free trial Adobe was offering and I tried it once and now I want to get rid of my free trial before it starts charging money. Whenever I try to cancel it, it keeps giving me an error. Look at the image to see what it says.

IMG_3011.jpeg

Bug Unresolved Locked
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correct answers 1 Correct answer

New Here , Sep 12, 2025 Sep 12, 2025

Hello everyone. I solved the problem! I used a different browser and it worked! So theres no need to comment anything.

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3 Comments
Adobe Employee ,
Sep 12, 2025 Sep 12, 2025

Hi,
You can contact the dedicated support directly from this page:
https://helpx.adobe.com/contact.html?step=CCSN

Can you share with us what you were looking for in Sampler?

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New Here ,
Sep 12, 2025 Sep 12, 2025

Well I was attempting to try and make a 3D model using image.

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New Here ,
Sep 12, 2025 Sep 12, 2025
LATEST

Hello everyone. I solved the problem! I used a different browser and it worked! So theres no need to comment anything.

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