(Steam Substance sampler version) New "update" crashes the ENTIRE PC

[MAICON_ALBANO]

Your update broke my Sampler again.
Before, the program wouldn't open, but now it shuts down the entire PC, blue screen.

Windows 11, RTX 3090, 128GB of RAM...

All Updated drivers.

What's the problem this time?

How frustrating. When will the fix come out?

[Guillaume_Substance3D]

Hello,

I'm sorry to hear about your issue.

The primary cause of a BSOD is usually hardware failure or a driver issue. The current NVIDIA Studio driver version is 572.83.

If you experience a BSOD, please read the message displayed on the screen, as it should provide a hint about what is happening with your computer. Feel free to post the details here, and I will be happy to help.

Could you please share the Substance Sampler log file?

Another possible cause of a BSOD can be overheating during heavy processing if the hardware is dusty or overclocked.

I'm confident we will find the cause of your BSOD.

On my side, I have a similar configuration ready for testing. Currently, there is no BSOD on the Steam edition with NVIDIA Studio driver 572.83, but I will make any necessary changes to match your current drivers listed in the log file you provide.

Best regards,
Guillaume