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B2M keeps loading

New Here ,
Apr 11, 2022 Apr 11, 2022

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Screen Shot 2022-04-11 at 10.21.42 PM.png

It keeps going in circle.. I am unable to upload any picture. 

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correct answers 1 Correct answer

New Here , Apr 12, 2022 Apr 12, 2022

I figured it out. I think there might have been a glitch. I had to reinstall the application and now it works. Thanks for reaching out so quick 

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Adobe Employee ,
Apr 12, 2022 Apr 12, 2022

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Hi,
Can you send a log so I can look further on the issue?

Follow those steps to do so: https://substance3d.adobe.com/documentation/sadoc/exporting-the-log-file-188974570.html

 

Thank you

 

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New Here ,
Apr 12, 2022 Apr 12, 2022

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I figured it out. I think there might have been a glitch. I had to reinstall the application and now it works. Thanks for reaching out so quick 

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