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File opening to blank screen

Ryan25403586g3ax
New Here ,
Jul 26, 2022 Jul 26, 2022

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Has anyone had an issue with opening a file and only getting a blank screen? Is there a resolution?

Bug Unresolved

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correct answers 1 Correct answer

AEllard Adobe Employee
Adobe Employee , Jul 26, 2022 Jul 26, 2022

Hi @Ryan25403586g3ax! Here is a link to a resoure page that describes what to do when the Stager viewport is blank. https://substance3d.adobe.com/documentation/sg/stager-viewport-is-blank-225969628.html

-Alisha

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AEllard Adobe Employee
Adobe Employee ,
Jul 26, 2022 Jul 26, 2022

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Hi @Ryan25403586g3ax! Here is a link to a resoure page that describes what to do when the Stager viewport is blank. https://substance3d.adobe.com/documentation/sg/stager-viewport-is-blank-225969628.html

-Alisha

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