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Rendering Crashes - Can't Stop, Won't Stop (Dn + Sg)

New Here ,
Jun 20, 2022 Jun 20, 2022

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Hey Adobe-fam,

 

I've had projects piled up that depended on the success of Dimension's renderings, that now I am over a month behind on work. After months of having issues with Dimension not finishing a render past 50%, I decided to try out Stager. Tried it, it worked for a render or two. Now, it's back to what dimension's problem was:

 

culpep_0-1655754625745.png

After the rendering reaches 50% it goes to :01, 0% and stops. Computer CPU fan turns off, etc. Application still responds to button clicks and restarting the renders, but NEVER completes. culpep_1-1655754710942.png

 

Equipment Specs;

AMD Ryzen 7 3700X 8-Core Processor 4.05 GHz

NVIDIA GeForce RTX 2060 SUPER

16.0 GB Ram

64-bit operating system, x64-based processor

 

I need to explain the failures and extra cost now to management, so I will need a solution from your team or a full refund. This is not tested well enough to charge $50-75 more per month and should be considered for further beta testing until it is able to produce consistent results.

Bug Unresolved

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1 Comment
Community Expert ,
Jun 21, 2022 Jun 21, 2022

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Hello,  i see you don't turn on the GPU rendering, do you test with this option on? and set the Max CPU threads to 0 (unlimited)
Let us know is there is something different.

 

Infos for the rendering system :

https://substance3d.adobe.com/documentation/sg/rendering-system-213061187.html

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