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Stager GPU Rendering Disabled on 3090Ti

New Here ,
Jul 12, 2022 Jul 12, 2022

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Hi there,

 

I have a recently acquired Nvidia 3090Ti, complete with studio driver 516.59 , and sadly Stager does not wish to use GPU rendering, telling me it is unsupported.  The version of stager is listed in the Creative Cloud app as 1.2.2.

I hope there is a way to resolve this!

Bug Unresolved

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correct answers 1 Correct answer

New Here , Jul 18, 2022 Jul 18, 2022

Thank you both very much for the help.

Short answer: the Nvidia Control Panel.  Whilst I did not have a seperate graphics card, for some reason the default setting for Stager under the programs settings in there, was for low power mode. Forcing it to be High Power Mode, made Stager (on next opening), realise I did indeed have a capable graphics card, and turn it on.

Thanks again!

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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Please send information and log file directly to substance3D-bugs@adobe.com

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Adobe Employee ,
Jul 15, 2022 Jul 15, 2022

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We saw your request via email and have responded there.

Senior Product Manager, 3D & Immersive

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New Here ,
Jul 18, 2022 Jul 18, 2022

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LATEST

Thank you both very much for the help.

Short answer: the Nvidia Control Panel.  Whilst I did not have a seperate graphics card, for some reason the default setting for Stager under the programs settings in there, was for low power mode. Forcing it to be High Power Mode, made Stager (on next opening), realise I did indeed have a capable graphics card, and turn it on.

Thanks again!

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