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Black Screen Adobe Substance Stager

New Here ,
Jan 02, 2024 Jan 02, 2024

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Hello guys,

 

Does anyone has a solution for a Blanck Screen, for Adobe Substance Designer?
I deleted it and re-installed it many times, yet the same issue persists. The system operator is Monterey, MacBook Pro.

 

Any suggestions will be deepy appreciate it.

 

Best,

C.S.

TOPICS
Layout , Performance , Rendering

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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Please review Black screen - Adobe Community - 13015807 

It can be any problem with drivers update and OS.

 

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New Here ,
Jan 03, 2024 Jan 03, 2024

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Most definetly. I'm aware of that...

Would you suggest something to check....? 
Makes no sense to pay for an app with so many bugs and inneficiencies (as I can read from so many other users).

 

Thanks,

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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I use it on Win without any problem. Did you try Adobe Dimension? 

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Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

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Hi @Crz,

 

As mentioned here, this a current compatibility issue we're having with Nvidia latest drivers. I currently don't know if this has been solved during the Winter Break, but if not, you can rollback to 537.x drivers, which doesn't share the same problem.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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