• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Black Screen Adobe Substance Stager

New Here ,
Jan 02, 2024 Jan 02, 2024

Copy link to clipboard

Copied

Hello guys,

 

Does anyone has a solution for a Blanck Screen, for Adobe Substance Designer?
I deleted it and re-installed it many times, yet the same issue persists. The system operator is Monterey, MacBook Pro.

 

Any suggestions will be deepy appreciate it.

 

Best,

C.S.

TOPICS
Layout , Performance , Rendering

Views

140

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 03, 2024 Jan 03, 2024

Copy link to clipboard

Copied

Please review Black screen - Adobe Community - 13015807 

It can be any problem with drivers update and OS.

 

Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 03, 2024 Jan 03, 2024

Copy link to clipboard

Copied

Most definetly. I'm aware of that...

Would you suggest something to check....? 
Makes no sense to pay for an app with so many bugs and inneficiencies (as I can read from so many other users).

 

Thanks,

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 04, 2024 Jan 04, 2024

Copy link to clipboard

Copied

I use it on Win without any problem. Did you try Adobe Dimension? 

Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

Copy link to clipboard

Copied

LATEST

Hi @Crz,

 

As mentioned here, this a current compatibility issue we're having with Nvidia latest drivers. I currently don't know if this has been solved during the Winter Break, but if not, you can rollback to 537.x drivers, which doesn't share the same problem.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources