Incredibly unstable software

[TRS_Brad]

After importaing any art from painter, I can never work or set up a scene for more than a few min at a time becasue still the most basic of stuff like duping lights, toggling the visibility of just about anything off and on to see it's effect on the scene, grouping and moving things in the scene manager, causes this program to hault to a hard freeze and lock up entirely. 

I REALLY hope the team ise aware of how unstable this is because when I can actually get some reults out of the program, it really does look great with minimal effort. But I still have to reboot the program probably 10 times in 20 min of work with how often it crashes/freezes. 
And it's not just the content I am working on. We can repro these issues with artist team members using other content in the program at my studio.

[TRS_Brad]

Apologies for the typos. Would be nice if spell-check worked on these forums. Another thing to fix lol

[AEllard]

Hi @TRS_Brad! Sorry to hear that you are having a difficult time with the software. We are not able to diagnose working files directly on the forum website. Can you email the Stager log file from the scene you're experiencing this issue with to Substance3d-bugs@adobe.com. 

[TRS_Brad]

Hi AEllard,
Thanks for the reply, I just sent over a log file from a scene that I can get a 100% re-pro on the freeze/crash every time. 
Re subject: log file for unstable stager scene
Thank you!

[Alexandre Becquet]

Hello can you tell us more about your OS, system, computer and all who can be usefull.
We going to check all and hope, find the way to solve this.

[TRS_Brad]

Sure thing, Alexandre!

Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.00 GHz
64.0 GB RAM
Windows 10 Pro 64 bit, Version 21H2
GPU - RTX 2070 XC, Driver Version 516.94, Running on a 2k monitor at 120hz.

Observation worth noting recently - 
After setting up a new file from scratch, I am running into far fewer issues. I wonder if since I had set a scene up in an older version of the program and opening it in the most up to date version had something to do with it. 

As per the request of AEllard, I sent over the problematic stager file via adobe cloud. 
A fool-proof repro to get the crash is to open  that file, turn on GPU rendering, and then toggle the folder I had with a couple of lights in it on and off a couple of times.