normal map not visible in ray tracing

[Candice36896907vics]

Having issues with ray tracing and normal/height maps! I need the raytracing to render out my hair cards and other opacity working objs but when it comes to the main head, it looks as though the normal map isnt even applied. 

Here's the two different ones , ray tracing, blocky, real time, correct normals. I was wondering if anyone knew how to fix this so it looks like the bottom one with Ray Tracing on? It seems to just acknowledge the low poly surface and not apply the normal map even though there is one.

Textures come straight from painter, here it is in the viewport there:

Thank you!

[Ares Hovhannesyan]

Did you try to open normal map texture in Ps and correct it? Then reload in Stager. May be that can help in your case?

[Candice36896907vics]

Unfortunately no it didn't work! I tried to export a displacement map from substance too but it didn't work either! I had to take the project and render it in Arnold instead of Stager instead, had no issues there!

Thanks for the help though but it shall remain a mystery