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The program does not open its own documents

New Here ,
Jan 14, 2022 Jan 14, 2022

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Hello,
First Dimension stopped working, now Stager stopped working. It does not open its own documents after saving - all of them. Reinstalling the application and the whole CC package does not help. The error keeps popping up and is impossible to work around. A week of work is gone.
Both programs work and function, but after saving and closing they do not open their own files - no matter what they are, even empty ones. This also applies to a newly created document - I open the program, create a new document, save. After opening I am always greeted with the same message..

 

Configuration:

AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz

Windows 10 Home 21H2

32GB

GPU - XFX AMD Radeon R9 390 8GB

Motherboard: B550 AOTUS ELITE F10

 

 

 

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Community Expert ,
Jan 14, 2022 Jan 14, 2022

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Please send log file also to email mentioned in note. Thanks

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