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update issues stager

Community Beginner ,
Jan 10, 2023 Jan 10, 2023

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Hi,
small question: Why is it still shown here (Mac Studio - Apple m1 Max, OS 12.3.1 Monterey) that 1.2 is the current version? I would like to update to 1.3.2, as I need bug fixes and new features. But it is not possible to update to this version.
Are Mac users left behind again? Is it because of the configuration of my Mac?

And why the hell is there still no M1 support?

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Discussion , Feature request , Issue

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correct answers 1 Correct answer

Adobe Employee , Jan 10, 2023 Jan 10, 2023

Hi @Knut Uwe Maria Junker! There are a couple of ways to update Substance 3D Stager within the Creative Cloud app if the update is not listing. First log out and then log back in to Creative Cloud. Then try:

 

Method one:

  • Open the Creative Cloud desktop app 
  • Go to updates
  • At the top right hand corner of the update page click > check for updates
  • The newest Substance 3D Stager (1.3.2) should be listed
  • Click on the update button to install the latest verison of Stager

 

Method two:

  • Open the Crea
...

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Adobe Employee ,
Jan 10, 2023 Jan 10, 2023

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Hi @Knut Uwe Maria Junker! There are a couple of ways to update Substance 3D Stager within the Creative Cloud app if the update is not listing. First log out and then log back in to Creative Cloud. Then try:

 

Method one:

  • Open the Creative Cloud desktop app 
  • Go to updates
  • At the top right hand corner of the update page click > check for updates
  • The newest Substance 3D Stager (1.3.2) should be listed
  • Click on the update button to install the latest verison of Stager

 

Method two:

  • Open the Creative Cloud desktop app 
  • Go to all apps
  • Scroll to Substance 3D Stager
  • Click on the three dots next to the open button
  • Select other versions
  • Install Substance 3D Stager (1.3.2)

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Community Beginner ,
Jan 10, 2023 Jan 10, 2023

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Thank you very much. Unfortunately, none of the tips worked. In the end, only a new installation was necessary. That helped. 🙂

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