Adobe Team Projects Timeline Not Updating

[oviore]

So my friend and I are trying to work on a project together. We already uploaded the media to the creative cloud, so we both have the same footage. The only problem comes when we try sharing the changes made on the project. Once we hit, "Share changes", all we get is the shared footage into the media browser but not the changes we make into the timeline. Matter fact, the timeline is blank. Is there something we're not doing/doing wrong? Do we have to edit different parts of the project into another "main" project? Am I completely wrong for thinking this would work in any way like google docs?

[Udo_Pawlik]

Hi,

In google docs all editors work on the same live instance of the document and changes are applied instantaneously. In Team Project every editor works in their own local sandbox, changes are merged with the  head/master revision once a user shares changes. Other collaborators are then able to 'Get Latest changes' to see the shared changes. Sharing and getting latest changes are actively initiated by user.

Edits to a sequence/timeline should definitely be shared.
Following help document explains the ‘sharing workflow’:
https://helpx.adobe.com/team-projects/using/share-and-manage-changes-with-team-projects.html

Feel free to contact me directly in case the help document doesn’t answer your question or you still have problems sharing changes with your friend.

Best,

Udo Pawlik
upawlik@adobe.com

[marliod42549850]

HI Udo,

I have with the same problem with my colleague. And we work with the Adobe Creative cloud.

We can see the media on the TEAM PROJECT TAB , but nothing appears on the timeline and we have followed all the steps on the document you have linked before.

Any idea was we have doing wrong?

thanks,

Marlio da Silva  

[Udo_Pawlik]

Hi Marlio,

Can you send a screenshot showing the Team projects panel and the timeline? 
I suspect you still have to connect your media? When you open the Media Management dialog (Edit > Team Project > Media Management) does your media show under 'Offline' or 'Online'?
You can try and follow the steps in our help doc, but please post back if you still run into trouble.

Add and manage media in Team Projects 

-Udo

[R Neil Haugen]

And ... note that Udo showed relinking media from a VERY specific place:

EDIT/TEAM PROJECTS/MEDIA MANAGEMENT !

Do NOT relink through the Project panel ...

Neil

[Jordon Davidson]

Hi I am working on a progect with my teammate andd i don't see what they are doing is there something wrong

[Udo_Pawlik]

Hi @Jordon Davidson,
It's impossible to say with the little information you provide here.
Have you consulted the help pages?

• Invite collaborators to existing Team Projects
• Share and manage changes with collaborators
  
  

Best,
Udo

[Jordon Davidson]

I mean that i am working on a team progect aand i see them online but i dont see them working on the progect but i know they are so what is going on

[Udo Pawlik]

Are you not seeing the sequence being locked when another collaborator is editing it?
Sequence Locking
Visual cues during collaboration

What OS and PPRO version are you working on?
Do you see the visual cues after closing and re-opening the project?

Best,
Udo

[defaultpkdzd8pz9047]

I am having this same issue! My coworker shares changes and when I select Get Latest Changes, it updates the the media browser but none of her changes to the sequence. All media is showing online in Media Management. What am I missing??

[Udo Pawlik]

Hi,

So when you get latest changes from a collaborator, you see all the assets that have been shared but you don't see any changes to a Sequence? Do you mind sending me a screenshots of how the sequence looks for you and on the collaborators side?

Best,
Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

[Kaysie5C84]

Hello, 

Is there an update on this? 

[Udo_Pawlik]

Hi,

what update are looking for. Can you briefly describe what product and version you're using and what issue you're trying to resolve?

Best,

Udo

[Ketashia227397711m93]

Hi, 

We are using Premiere Pro 2022 and I have added Kaysie5C84 as my collaborator, but all they can see is the media and not the sequence timeline. We have followed all the steps to share a team project and nothing is working to allow them to see the sequence to be able to edit the project. 

[R Neil Haugen]

A screengrab of what they're seeing for the Project panel would be helpful.

Neil

[Udo_Pawlik]

After a user shares changes, these changes are not automatically being pushed to the collaborators - Did Kaysie5C84 'Get the lastest changes' either via the menu 'Edit > Team Project > Get Latest Changes' or by clicking the down-arrow at the bottom-right in the Team Project panel?
If you're still not seeing the sequence, do you mind adding me the the Project [upawlik@adobe.com]?

-Udo

[bsnagger]

I am having a similar problem. My collaborator and I created a team project. She was able to share it with me, and I got her sequences, etc. I reconnected them to the media, which I am storing locally (NOT in Team Projects). But now, we have tried to sync changes that she has made, and it's not working. She can do share the project via Edit>Team Project>Share My Changes, but when I go to Edit>Team Projects, it won't give me the option to sync - Get Latest Changes is greyed out. I have tried quitting, restarting, etc, but it remains greyed out, and the changes have not shown up in my timeline.

[diegoaygo]

It doesn't show the "____ is editing" on the timeline anymore. It's like I can't see the status of what the other person is doing and they can't see mine. How do we fix this?

[Udo_Pawlik]

Are you on Windows or Mac? Does a machine restart solve the issue?

[diegoaygo]

Im on Windows. And no restarting doesn’t seem to fix it. It’s kind of a
random problem, sometimes it works and updates the other collaborators
status, and sometimes it doesn’t work

[Udo_Pawlik]

How many collaborators are working on the project? Do all of you not see the editing status? Which version of PPRO are you using? - Do you mind inviting me to the Team Project [upawlik@adobe.com]?

-Udo

[defaultg5o31jtcoe8p]

I have a problem with my team project my teammate can't edit or see the film that I put in premiere pro it only says online on his profile. is there a way to fix this?

[Udo_Pawlik]

Hi, I unchecked 'Correct Answer' as you still seem to have a question. 
Have you Published your changes? And has your teammate 'updated' the changes you published?
Share and manage changes with collaborators
Or can the your teammate see the media, but it shows as offline?
Relink media in Premiere Pro with Team Projects

Best,

Udo