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Can't open Team Project - "created in newer version" - all team members locked out

New Here ,
Dec 17, 2021 Dec 17, 2021

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Hi Adobe community,

 

We're working with 4 computers (2 MacOS Catalina, 1 Mojave, 1PC) all with Premiere Pro 15.4.1 working on the same Team project. Yesterday one of us shared changes that made the others crash upon accepting. Now everyone is locked out with the message "Unsupported Project Version - This project was edited in a newer version. Please update to the latest version and try again."

 

We're at 85% completion of editing a 50 minute documentary... All updating to Premiere Pro 22 seems tricky!

 

Any thoughts on how to fix this? Thanks a million!

Arnie

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New Here ,
Dec 17, 2021 Dec 17, 2021

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And... we've checked all our machines: everyone is still on 15.4.1

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Community Expert ,
Dec 17, 2021 Dec 17, 2021

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Accidental opened in 22 or beta on one of the machines.

Its very easy to open a project is a different version when multiple versions are installed on a machine.

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Community Expert ,
Dec 17, 2021 Dec 17, 2021

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Moved to the Teams forum.

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Adobe Employee ,
Dec 17, 2021 Dec 17, 2021

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Hi Arnie,

Have you tried rolling back to a previous Version or Auto-Save using the Media Browser?
- A new Version of a project is created each time a collaborator shares changes - View versions of team projects

- Each edit is auto-saved (Similar to the history panel) - View auto-saves of team projects 

 

Best, Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

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LEGEND ,
Dec 20, 2021 Dec 20, 2021

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Are you back working now? Would love a report on if and how you got working again.

 

Neil

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New Here ,
Feb 20, 2024 Feb 20, 2024

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Did anyone find a solution?

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Adobe Employee ,
Feb 21, 2024 Feb 21, 2024

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Hi @Bn21807326q90q,
could you describe your problem in a bit more detail? 

-Udo

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