Can't open Team Project - "created in newer version" - all team members locked out

[Arnie88]

Hi Adobe community,

We're working with 4 computers (2 MacOS Catalina, 1 Mojave, 1PC) all with Premiere Pro 15.4.1 working on the same Team project. Yesterday one of us shared changes that made the others crash upon accepting. Now everyone is locked out with the message "Unsupported Project Version - This project was edited in a newer version. Please update to the latest version and try again."

We're at 85% completion of editing a 50 minute documentary... All updating to Premiere Pro 22 seems tricky!

Any thoughts on how to fix this? Thanks a million!

Arnie

[Arnie88]

And... we've checked all our machines: everyone is still on 15.4.1

[Ann Bens]

Accidental opened in 22 or beta on one of the machines.

Its very easy to open a project is a different version when multiple versions are installed on a machine.

[Peru Bob]

Moved to the Teams forum.

[Udo Pawlik]

Hi Arnie,

Have you tried rolling back to a previous Version or Auto-Save using the Media Browser?
- A new Version of a project is created each time a collaborator shares changes - View versions of team projects

- Each edit is auto-saved (Similar to the history panel) - View auto-saves of team projects 

Best, Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

[R Neil Haugen]

Are you back working now? Would love a report on if and how you got working again.

Neil

[Bn21807326q90q]

Did anyone find a solution?

[Udo_Pawlik]

Hi @Bn21807326q90q,
could you describe your problem in a bit more detail? 

-Udo