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Can Team Projects work between an Individual account and an Education account?

Contributor ,
May 11, 2021 May 11, 2021

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Hi,

 

On After Effctes, I can create the Team Project with my individual account and invite another person who has an eduction account but when he opens the project is empty. Is there something I'm not doing correctly or is it normal, the Team Projects don't work between these two types of accounts?

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correct answers 1 Correct answer

Adobe Employee , May 11, 2021 May 11, 2021

Hi Bruno,

There are no Team Project restrictions and you should be able to collaborate between individual and educational accounts. But if the eduactional account is managed by an IT department, the usage of Team projects may be disabled by the admin.
Have you 'shared your changes' to the Team project and has your collaborator gotten these changes - Share and manage changes with Team Projects?

Best,
Udo

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Adobe Employee ,
May 11, 2021 May 11, 2021

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Hi Bruno,

There are no Team Project restrictions and you should be able to collaborate between individual and educational accounts. But if the eduactional account is managed by an IT department, the usage of Team projects may be disabled by the admin.
Have you 'shared your changes' to the Team project and has your collaborator gotten these changes - Share and manage changes with Team Projects?

Best,
Udo

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Contributor ,
May 12, 2021 May 12, 2021

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I'll do a test later with PPro, maybe it's only with After Effects that it doesn't work.

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Contributor ,
May 14, 2021 May 14, 2021

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It was a version problem. After Effects doesn't seem to report this problem unlike PPro.

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