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Constant crashes in Adobe Teams 23.2.0

Community Beginner ,
Mar 15, 2023 Mar 15, 2023

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I seems to have found a new bug in 23.2.0 while using Teams. I've tried uninstalling/re-installing clean and nothing seems to fix this problem. Every time I receive changes from a team member via the Update button,  Premiere crashes.

 

 

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Community Beginner ,
Mar 28, 2023 Mar 28, 2023

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Folks anyone out there experiencing the same? This is constant for me. Every time I update the project to receive changes, Premiere crashes.

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Adobe Employee ,
Mar 29, 2023 Mar 29, 2023

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Hey Mark,

 

Sorry that you are crashing.  Can you provide me with the following information --
1) Platform you are on.
2) Version of the product.
Additionally, if you could invite nboerman@adobe.com to the project, there is a chance that I will experience the crash.  Have you been filing the adobe crash reports?  What email are you using for those?  

-Nathan

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Community Beginner ,
Mar 29, 2023 Mar 29, 2023

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Hi Nathan - thank you for your reply...

 

Platform: Apple M1 Ultra, 128GB RAM

Version: Adobe Premiere Teams 23.2.0

 

The crashes have happened in two separate systems with similar specs.

 

One more note... Apple had a patch release yesterday for Monterrey 13.3 - since the update, this is the first time that Premiere has not crashed when Updating the project. Could it be that the problem has been fixed? Give me a few more days to evaluate. If the problem persists I'll invite you to the project.

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Adobe Employee ,
Mar 29, 2023 Mar 29, 2023

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Mark,

 

Thanks for the reply.  If you dont mind, send me your email so I can look at the crash reports on our side.  It might give us a little insight as to what was going on.  Besides that, I'll look for your response.

 

Thanks for emailing back.

-Nate

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