Don't receive invite Team project

[Heleen24370853molp]

An invitation was sent to me to work on a team project.

I cannot see the invite anywhere. I don't see a notification in my adobe account or in Manage Team Projects.

I have already been able to create a Team project and invite people.

Kind regards

[Moderator note: moved to appropriate forum.]

[R Neil Haugen]

Have you checked that the person sending the invite had the exact email correctly typed in for your CC membership? That naturally is the most common cause of this.

Neil

[connor34882129kglu]

Having this same issue BIG time right now.

Yes is the answer to everything you asked, and yes we're on the same verson of premiere both with a paid version of CC.

[connor34882129kglu]

Realized I have the $80/month plan and the person I'm trying to share a project with has the $40/month version. Could this be the issue?

[Udo_Pawlik]

The type of subscription should not make a difference - I'll follow up with you via DM.

-Udo

[paulette_liberty]

I've a team project with 4 other people in it. I've tried a few times to invite someone today but they are not getting the invite. I've removed and readded, but still nothing at their end. I think got one of the other collaborators to add him, but still nothing at his end. I'm 100% sure the email address is correct. The have collaboration turned on. What else can we do?

[R Neil Haugen]

It's the email his Creative Cloud account logs into? Exactly?

[Udo_Pawlik]

@paulette_liberty I sent you a DM.

[paulette_liberty]

Thank you