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Error opening autosave version

New Here ,
Apr 13, 2022 Apr 13, 2022

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Hello y'all 🙂

I have been working with Premiere Pro for a couple of years and recently came into contact with the Team Project feature. It works very well, however an error message keeps popping up for many projects. 

 

I am using a MacBook Pro 2020 M1 and my work partner is using an HP Elitebook x360 1030 g7. 

I was working on a team project yesterday and this morning I wanted to continue working, but each time the same error message comes up with the code "Error code:-1609629695". I could not find anything on the website regarding such an error code. 

 

Here is a german screenshot of it:

Bildschirmfoto 2022-04-14 um 08.18.35.png

 

after I click open it hangs here before returning to the error message:

 

Bildschirmfoto 2022-04-14 um 08.23.03.png

I hope someone can help me. It would help me really much!


Thank you and have a nice day! 😄

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Error or problem , User interface or workspaces

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Adobe Employee ,
Apr 14, 2022 Apr 14, 2022

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Sorry about that, Loris. The team fixed this Team Projects bug in the new version, 22.3. You should see it over there in the EU by now. Update the software to see if you get the error. Let me know! 

BTW, are you in Germany, Austria, or where? I'm planning a trip to both places this year.

 

Tchuss,

Kevin

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New Here ,
Apr 24, 2022 Apr 24, 2022

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Hey Kevin

Thank you for your Answer. I checked the Creative Cloud and there actually is an update for Premiere Pro. I am installating it now and i hope the issue is fixed now, as you say. 🙂

I am from Switzerland, next to Germany and Austria. I hope you will enjoy these places - they are really beautiful! Im glad to be in Switzerland, it is even more beautiful than Germany and Austria :^). Maybe you will visit Switzerland too someday?

Have a nice day

"Liebe Grüsse" (Greetings)
Loris 

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