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I'm running into a issue opening a Team Project created earlier this year in May 2017. Premiere does open the "opening Team Project" dialog box but unfortunately gets stuck with the first four progress bars spinning for several minutes before disappearing. I do not get an error or warning as to why the project cannot be opened. Undeterred I've attempted the following solutions.
Are there any other methods I can try to recover this project?
Thanks,
-Gray
Hi Gray,
To recover this Team Projects (Beta) project, you will need to have access to a computer where you successfully opened the project previously — a computer where the auto-save data is intact. The auto-save data should be saved in a folder within the folder you noted above (~/Library/Application Support/Adobe/Common/Team Projects Local Hub), but only if you opened the project on this computer. Please send me a direct message and we will see if we can find a way to recover your Team Project
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Hi Gray,
To recover this Team Projects (Beta) project, you will need to have access to a computer where you successfully opened the project previously — a computer where the auto-save data is intact. The auto-save data should be saved in a folder within the folder you noted above (~/Library/Application Support/Adobe/Common/Team Projects Local Hub), but only if you opened the project on this computer. Please send me a direct message and we will see if we can find a way to recover your Team Project.
Christian
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Hi Christian,
I'm having the exact same issue. I have access to the computer the project was last successfully opened, and the auto-save data should still be intact. Can you please help me recover my project?
Thank you,
Patrick
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Ran into the exact same issue. My computer crashed while editing, then when I went to reopen the team project, it stalled on the load at "preparing team project for editing"- no auto save folder in that path, only a "Plug-ins" folder. Any updates to how to solve?
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Hi,
you may be looking in the wrong location. The plug-ins folder is in the 'system' Common folder:
(MAC) - Library/Application Support/Adobe/Common
(WIN) - [drive:]\Program Files\Adobe\Common
For the Team Project Auto-save data you should be looking in the 'users' Common folder:
(Mac) - /Users/[user]/Library/Application Support/Adobe/Common
(Win) - [drive:]\Users\[user]\AppData\Roaming\Adobe\Common