• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere Pro 23.1 Team Projects default Mercury Playback Engine to "Software"

Participant ,
Dec 16, 2022 Dec 16, 2022

Copy link to clipboard

Copied

Hello from Greece!

 

Premiere Pro 23.1 Team Projects use Mercury Playback Engine Software Accelearation as default.

 

Configuration: Intel i9 12Gen - 128GB RAM - AMD Radeon 6800XT - MacOs Monterey 12.1

 

So, every time I open the program, I have to switch it to Metal in order to work properly and for the render line to be yellow and not red. This was also tested on my partner's system, with Windows and OpenCL, and he had the same problem, so it could be a cross-platform issue.

 

Could you please address this issue? As it could be really confusing for someone who hasn't discovered it.

 

Thanks,

Stavros Symeonidis

 

[Moderator note: moved to appropriate forum, as TP has its own forum. Though it doesn't yet have the 'bugs/ideas' options yet, the TP devs do monitor this directly.]

TOPICS
Freeze or hang , Hardware or GPU , Performance

Views

321

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 16, 2022 Dec 16, 2022

Copy link to clipboard

Copied

Hi Stavros,
I confirmed the behavior on my machine and have opened a ticket for it.

Thank you,
Udo

Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com



Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 19, 2023 Feb 19, 2023

Copy link to clipboard

Copied

I second this - been having this issue. And unfortunately restarting Premiere happens quite often so...this is a timely change ha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Feb 21, 2023 Feb 21, 2023

Copy link to clipboard

Copied

You can update to 23.2, the problem is solved.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 22, 2023 Feb 22, 2023

Copy link to clipboard

Copied

LATEST
Thanks so much!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines