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Premiere Pro 23.1 Team Projects default Mercury Playback Engine to "Software"

Participant ,
Dec 16, 2022 Dec 16, 2022

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Hello from Greece!

 

Premiere Pro 23.1 Team Projects use Mercury Playback Engine Software Accelearation as default.

 

Configuration: Intel i9 12Gen - 128GB RAM - AMD Radeon 6800XT - MacOs Monterey 12.1

 

So, every time I open the program, I have to switch it to Metal in order to work properly and for the render line to be yellow and not red. This was also tested on my partner's system, with Windows and OpenCL, and he had the same problem, so it could be a cross-platform issue.

 

Could you please address this issue? As it could be really confusing for someone who hasn't discovered it.

 

Thanks,

Stavros Symeonidis

 

[Moderator note: moved to appropriate forum, as TP has its own forum. Though it doesn't yet have the 'bugs/ideas' options yet, the TP devs do monitor this directly.]

TOPICS
Freeze or hang , Hardware or GPU , Performance

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Adobe Employee ,
Dec 16, 2022 Dec 16, 2022

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Hi Stavros,
I confirmed the behavior on my machine and have opened a ticket for it.

Thank you,
Udo

Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com



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Explorer ,
Feb 19, 2023 Feb 19, 2023

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I second this - been having this issue. And unfortunately restarting Premiere happens quite often so...this is a timely change ha

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Participant ,
Feb 21, 2023 Feb 21, 2023

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You can update to 23.2, the problem is solved.

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Explorer ,
Feb 22, 2023 Feb 22, 2023

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LATEST
Thanks so much!!!

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