Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Premiere pro cashes upon team project upload.

Community Beginner ,
Apr 06, 2018 Apr 06, 2018

Screen Shot 2018-04-06 at 2.02.34 PM.png

This started happening after updated the software this week. Anybody know what's going on here?

497
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Valorous Hero , May 17, 2018 May 17, 2018

The crashing is separate from the message about the older client. That's a warning saying other people on your team are using an older version of Premiere. As soon as you push edits to the cloud those team members won't be able to open the Team Project. It sounds like your coworkers need to upgrade from 12.0 to 12.1.

Have them update, push some changes, then see if you still get a crash.

Translate
Community Beginner ,
Apr 06, 2018 Apr 06, 2018

Screen Shot 2018-04-06 at 2.42.18 PM.png

it gets to this point before crashing. This has happened on 3 of our team computers.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Valorous Hero ,
May 17, 2018 May 17, 2018
LATEST

The crashing is separate from the message about the older client. That's a warning saying other people on your team are using an older version of Premiere. As soon as you push edits to the cloud those team members won't be able to open the Team Project. It sounds like your coworkers need to upgrade from 12.0 to 12.1.

Have them update, push some changes, then see if you still get a crash.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines