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Premiere pro cashes upon team project upload.

Community Beginner ,
Apr 06, 2018 Apr 06, 2018

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Screen Shot 2018-04-06 at 2.02.34 PM.png

This started happening after updated the software this week. Anybody know what's going on here?

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correct answers 1 Correct answer

Community Expert , May 17, 2018 May 17, 2018

The crashing is separate from the message about the older client. That's a warning saying other people on your team are using an older version of Premiere. As soon as you push edits to the cloud those team members won't be able to open the Team Project. It sounds like your coworkers need to upgrade from 12.0 to 12.1.

Have them update, push some changes, then see if you still get a crash.

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Community Beginner ,
Apr 06, 2018 Apr 06, 2018

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Screen Shot 2018-04-06 at 2.42.18 PM.png

it gets to this point before crashing. This has happened on 3 of our team computers.

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Community Expert ,
May 17, 2018 May 17, 2018

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The crashing is separate from the message about the older client. That's a warning saying other people on your team are using an older version of Premiere. As soon as you push edits to the cloud those team members won't be able to open the Team Project. It sounds like your coworkers need to upgrade from 12.0 to 12.1.

Have them update, push some changes, then see if you still get a crash.

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