Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Premiere Teams projects have disappeared

Community Beginner ,
May 08, 2023 May 08, 2023

I have been out for two weeeks - just turned on Premiere after and update and all my Teams projects are gone. Please help!!!

315
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 08, 2023 May 08, 2023

Moved to Team Projects forum for better help.

-Manan

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 08, 2023 May 08, 2023

Folks I've been able to pinpoint the problem... it has to do with the recent update that Adobe pushed to separate business and Personal Profiles. I accidentaly chose to keep my business account under personal instead of merging to the business. This has locked me out of my business settings including the Premiere Teams Project. How can this be re-set?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 09, 2023 May 09, 2023
LATEST

Hi Mark,

Sorry for your troubles. I will make the 'package' mentioned on our help page available to you.
Migration issues when using Team Projects

Best,
Udo

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines