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Proyectos de equipo No funciona

New Here ,
Mar 21, 2023 Mar 21, 2023

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Hola

Tengo la licencia de estudiantes, y he visto que es posbible trabajar en proyectos de equipo bajo esta licencia. sim embargo, cuando intento hacerlo suceden una serie de errores o situaciones raras. 

La primera, que a mi compañera le llega la invitacio a creative clod pero no a premiere, no le aparece el proyecto.

La segunda que si ella me invita a hacer un proyecto a mi, simplemente no llega la notificacion por ningun medio.

Y por ultimo, a ella le notifica cuando yo subo actualizaciones, pero de nueva cuenta, no los puede ver. 

Quisiera saber posibles soluciones o fuentes al problema.

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Error or problem , How to , User interface or workspaces

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Adobe Employee ,
Mar 22, 2023 Mar 22, 2023

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Hi Carolina,
Thanks for the message. I had a similar problem. We fixed it by ensuring that the email had no capital letters. I believe I had to create a new project in order for it to work. Choose File > Team Project Settings and check "Collaborators" to see if anything might be odd. Let us know.

 

Thanks.
Kevin

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New Here ,
Mar 22, 2023 Mar 22, 2023

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Hi Kevin,

Thank you for your help, but I'm very sure that capital letters is not our problem. We checked already. 

Any other idea? 

16795307116374904462002409656535.jpg

Here how it looks:

Thanks,

Carolina 

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