• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Team Porject Auto-save Error

Community Beginner ,
Aug 04, 2021 Aug 04, 2021

Copy link to clipboard

Copied

We are working on a Team Project. And one of the editor keep having auto-save issue. Like this. And she has tried relaunching Premiere, logging in with a different account or cleaning up the Team Project Locak Hub Folder. However, none of them solved the issue. Now she couldn't make any change or save any change in this teamproject.

 

When I tried to log in her account on my computer, I can edit and share changes but I also get auto-save issue with error code 1606090348. Don't know if we are having the same error.

 

I saw somebody suggest convert it to Project and let the whole team jump into the new teamproject. But if this issue appears from time to time,  we could not move on to new projects over and over again. We need a solution. HELP!

 

Screen Shot 2021-08-04 at 2.46.14 PM.jpeg捕获.PNG

 

 

 

 

 

TOPICS
Error or problem , Save

Views

282

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 04, 2021 Aug 04, 2021

Copy link to clipboard

Copied

Hi, 

Sorry for your troubles with team projects. 
Is she able to revert to a previous auto-saved version as the error message suggests [View & restore auto-saves]?
What version of PPRO are you using? I also sent you a DM with additional questions.


Thank you,
Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 05, 2021 Aug 05, 2021

Copy link to clipboard

Copied

To piggyback on this, moving back to a previous version does not solve the issue as the error message pops back up again after doing so.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 05, 2021 Aug 05, 2021

Copy link to clipboard

Copied

This is CC 2021 Premiere Pro.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 06, 2021 Aug 06, 2021

Copy link to clipboard

Copied

LATEST

Thank you, I've sent you a Private Message with some information that could help us to debug this problem.

-Udo

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines