Team Porject Auto-save Error

[Walon5FF1]

We are working on a Team Project. And one of the editor keep having auto-save issue. Like this. And she has tried relaunching Premiere, logging in with a different account or cleaning up the Team Project Locak Hub Folder. However, none of them solved the issue. Now she couldn't make any change or save any change in this teamproject.

When I tried to log in her account on my computer, I can edit and share changes but I also get auto-save issue with error code 1606090348. Don't know if we are having the same error.

I saw somebody suggest convert it to Project and let the whole team jump into the new teamproject. But if this issue appears from time to time,  we could not move on to new projects over and over again. We need a solution. HELP!

[Udo_Pawlik]

Hi, 

Sorry for your troubles with team projects. 
Is she able to revert to a previous auto-saved version as the error message suggests [View & restore auto-saves]?
What version of PPRO are you using? I also sent you a DM with additional questions.

Thank you,
Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

[ATiegs]

To piggyback on this, moving back to a previous version does not solve the issue as the error message pops back up again after doing so.

[ATiegs]

This is CC 2021 Premiere Pro.

[Udo_Pawlik]

Thank you, I've sent you a Private Message with some information that could help us to debug this problem.

-Udo

[Vanessa37859933a2h1]

Hi there, I'm currently receiving the same error code. I have Premiere Pro V25.1 installed. 

[Udo_Pawlik]

Hi @Vanessa37859933a2h1 ,
It might help to refresh the local project file (.tpr) which can be found in the 'Auto Save' folder whose path is specified under the 'Auto Save’ preference for Team Projects. Close Premiere and move the existing ‘[projectName].tpr’ file to a temp location. Restart Premiere and open the troublesome Team Project, the .tpr file will be re-created based on the cloud version.