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Teams Project failure to recognize the proxies

Community Beginner ,
Mar 07, 2023 Mar 07, 2023

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 I inherited a Teams project where proxies were made from MXF, MP4 and MOV files. My issue is the file path isnt properly working and premiere only recognizes a different folder than the one attached to it. I have offline the media, detached the proxies, created news ones, while that has corrected some of my issues, I still find when I reveal in finder some folders are still connected to a folder that's not correct. What am I missing?

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

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Hi Kristal,
is it possilbe you have a machine specific media mapping for the files that point to the incorrect location?
Maybe check your media mappings and see if there is a stale mapping ('Edit > Team Project > Media Management...'  >> click the 'Edit Media Mappings...' button).

Best, 
Udo

Related Help document: Manage Media in Team Projects 

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Community Beginner ,
Mar 08, 2023 Mar 08, 2023

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Hi Udo,

Since I'm new to Teams and the remapping process, my questions are:
1. How do I determine which volume is holding stale mapping and once I
determine this, is the next logical step to click on New Mapping or Edit
Mapping?

2. When I attempt the above steps, should I follow the correct path to
location I want he proxies to go?

Not sure how to proceed. I'm on a server and I'm hesitating on deleting
anything of course.

What is it that Premiere will do to inform me that I've resolved my mapping
issue without affecting my Media in my project files?

Much appreciated Udo for your time and help.

from my Android Life partner

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Adobe Employee ,
Mar 08, 2023 Mar 08, 2023

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Do you see a list of Media Mappings when you open the Team Project and then the Media Management dialog (Edit > Team Project > Media Management...') or just a few or even no entries?

Is there a mapping that is pointing to the incorrect path under the 'Machine Specific Mapping' column? (This would be a mapping you can delete). 

Attaching proxy media should work the same way it does in a local .prproj, other collaborator would have to create a media mapping to point to their location on disk.

Once the mapping issue is resolved clips/proxies should appear online in Premiere.

 

I also sent you a follow-up email.

Best,

Udo

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