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Unable to open team project

New Here ,
Mar 19, 2021 Mar 19, 2021

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Premiere crashed while I was editing in a teams project. Now it won't open the project, it says ''error code 1609826100''. Has this happened to anyone? Please help. Thanks!

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

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Hi Camille,
Can you also provide a screenshot of the message you are shown and what version of PPRO you are using?


Are you able to recover/roll back to a previous Version? 
Auto-Saves recovery:
Open any project, open the Media Browser, Make sure the Auto-Saves tab is highlighted
Right-Click the Team Project and choose 'New Team Project from Auto-Save'.
Auto-Saves roll-back:
Open any project, open the Media Browser, Make sure the Auto-Saves tab is highlighted
Select the Team Project, move the vertical Auto-Save slider down a version or two
Right-click the Team Project name and choose 'Make Auto-Save (date+time) the latest'

Version recovery:
Open any project, open the Media Browser, Make sure the Versions tab is highlighted
Right-Click the Team Project and choose 'New Team Project from Version'.

Best,

Udo

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