AE stuck opening a brand new Team Project

New Here ,
Feb 25, 2019

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Hello,

Our team is using a Team project in Premiere Pro and are ready to start integrating gfx using After Effects.  Ideally, we would use Linked Comps and have done so successfully with other team projects in the past (using AE 2018 & Premiere 2018).  However, with this specific team project when we go to create a linked comp After Effects never gets past "Loading Individual Asset Descriptions".  The elapsed time freezes and stays frozen until a force quit.  If we try opening the team project from After Effects directly the same issue occurs.  This project has never been opened in After Effects before and opens perfectly fine in Premiere.

We are using the most updated versions of Premiere (13.0.3) and After Effects (16.0.1) and have identical Mac Pros.  I've tried going back to AE 2018 (15.1.2) and opening the team project but experience the same issue.

Any help would be greatly appreciated.

Em

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Adobe Employee ,
Feb 25, 2019

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Does this project contain a large number of media files? AE opens all of the media files in a Team Project when the Team Project is opened, instead of bringing them in as "pending" and relinking in the background once the Team Project is open, as Premiere does. This can cause AE to become unresponsive for a long time when opening a Team Project with hundreds or thousands of media files. We're working to improve this, but for now the best option is generally to create a simpler Team Project containing just the media that will actually be needed in AE. AE also makes DynamicLink connections to Premiere at that time for any Premiere Sequences in the Team Project, which can also be time consuming (this is also on our list to improve).

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