Creative Cloud app for Microsoft Teams no longer allowing download

Community Beginner ,
Jan 22, 2020

Copy link to clipboard

Copied

The Creative Cloud app for Microsoft Teams is no longer allowing downloads of files. You can go to the link button in the upper right corner of Teams (globe icon) and access the CC page directly, but this sort of defeats the purpose of downloading from the library directly through Teams.

TOPICS
Collaboration, Creative Cloud, File sync, Libraries

Views

376

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Feb 21, 2020

Copy link to clipboard

Copied

Same here. And still no helpful suggestion from the help desk.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Apr 11, 2020

Copy link to clipboard

Copied

Hi @Jimmynooch. Did you ever find an answer? It stopped working for me too and I've spent a long time with adobe support (who seemed to confuse the app with CC for Teams!) to no avail. I've uninstalled and reinstalled evrthing (destop, apps, MS teams...) but nothing seems to enable the downloads. The integration with MS Teams isn't a lot of use if this feature doesn't work.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
May 21, 2020

Copy link to clipboard

Copied

No. To me it seems like they just changed the elipsis "download" option to the globe icon in the upper left corner, redirecting them to CC web. Total intutive design snafu. My Sales guys are lost. 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
May 21, 2020

Copy link to clipboard

Copied

Thanks - as you say, it's a bit pointless for a teams app to send you to CC web.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more