Motion Graphics .mogrt files not syncing in Team Projects -

New Here ,
Nov 05, 2019 Nov 05, 2019

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I'm attempting to utilize team projects as a way to streamline workflow between multiple computers/team members -- I have a lower third motion graphic I've created and each computer has this motion graphics file installed. However, when team members try accessing the project where the lower third has been utilized it shows up as missing. When I try to route to map this media it will now allow me to route to the .mogrt file location or I cannot select to map the .mogrt.

 

How do I go about mapping these files?

For reference, when saving these .mogrt files I have gone through the user/adobe/common/motion graphics path to save these files locally to each computer.

 

Thanks in advance!

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Collaboration, File sync, Libraries

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Adobe Employee , Nov 05, 2019 Nov 05, 2019
Yes, and for that situation you need to go into the media managmenet dialog and copy the media to shared storage.  For example, this is a team project which is utilizing a motion graphic with a PNG logo, because the motion graphics scratch disk was not set, the png is unpacked into the local c drive, which the other users of the team project do not have access too.  If you go into the media mangement dialog, you will see something like this. If you select the png and copy it to shared storag...

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Adobe Employee ,
Nov 05, 2019 Nov 05, 2019

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In the team projects context, the short answer to this question is to install the .mogart onto all the systems using the essential graphics panel. Since you are in an situation where you are all local to each other, and I assume that you have shared storage, set all your users team projects preferences ( file // team project settings // scratch disks // motion graphics template media ) to a location on shared storage. That way when anyone uses a motion graphics library item, associated media will show up on shared storage (or creative cloud shared folders, dropbox)

 

From what I remember, you don't "share" a .mogart file in the team project collaboration sense.  You install it on all the machines so that they can use it in differenet projects.  But, once the .mogart file from the essential graphics panel is utilized in a timeline, it gets unpacked into its different elements(shapes, texts, PNG, or video.) In the case of PNG and video, these get unpacked to the location specified in the motion graphics template media scratch disk location whereas the shapes and text just are part of the timeline.

 

What I would suggest for an existing production is to go to the system which is adding the motion graphics to the timeline and use the media management dialog to copy the associated media from your user directory to shared storage.

 

 

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New Here ,
Nov 05, 2019 Nov 05, 2019

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Hi Nate,

 

Thanks for the reply although, that's the problem I'm having -- for example, the .mogrt files in question are all installed to the motion graphics panel on all computers. When I take a motion graphics and lay it into the timeline and then I go to click "share" to share my updates it does, in fact, pop up for my collaborators but the file then appears as "unusable" missing media. All the users on my team project have this exact same .mogrt file installed into the essential graphics panel. 

 

-Chloe 

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Adobe Employee ,
Nov 05, 2019 Nov 05, 2019

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Yes, and for that situation you need to go into the media managmenet dialog and copy the media to shared storage.  For example, this is a team project which is utilizing a motion graphic with a PNG logo, because the motion graphics scratch disk was not set, the png is unpacked into the local c drive, which the other users of the team project do not have access too.  If you go into the media mangement dialog, you will see something like this.

Yep.PNG

 

If you select the png and copy it to shared storage, the other users should be able to see the file, if they also have access to that same shared storage.

Edit :  The issue isnt that you installed the .mogart to all the systems.  When anyone uses an item from the essential graphics panel (which has .mogarts in it) in an edit, it gets unpacked into it's individual assets within a project or team project.  Having the .mogart installed on the other systems does not matter.  What matters is that they all have access to the unpacked elements.

I hope this help...

-Nate

 

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New Here ,
Nov 05, 2019 Nov 05, 2019

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YAY! Thank you so much - the visual is what I really needed. 

 

See, since it would pop up as media unavailable I kept thinking I needed to "link" it somehow since we tend to work locally like all the rest of the files when opening a project. 

 

You mentioned something about the scratch disk not being set... what does this mean and would this solve my problem for new projects so I don't have to go through this extra step? The adobe info on team projects is really very slim so any insight you have into making it work more seamlessly between teams who using local drives would be appreciated! 

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Adobe Employee ,
Nov 05, 2019 Nov 05, 2019

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You are welcome.  

 

Just to dive into this a little more.  Link Media/Make offline are ment for premiere pro projects.  Media Management should be used for team projects.  When you make a change with link media / make offline, it makes global changes to all users within the team projects.   For example, if you link  to a asset on a local disk, it will go offline for all other users.  But, if you create a media mapping to an asset, it will make a change for the machine.  That way, you can have users not in the office with local storage/same media and they can still collaborate with users inside the office that have shared storage.

You mentioned something about the scratch disk not being set... what does this mean and would this solve my problem for new projects so I don't have to go through this extra step? The adobe info on team projects is really very slim so any insight you have into making it work more seamlessly between teams who using local drives would be appreciated! 


If you set this, you will not worry about copying graphice template to a timeline, it will unpack it and place all assets associated with that graphics template(mogart) to whereever you have it set.  So, if you hacve it set to shared storage, all assets associated with the mogart will be auto-unpacked to shared storage when you place them on the timeline.  

I understand your feelings about the documentation.  I'll reply more about the local drive case later on tomorrow when I am back at work.  


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Adobe Employee ,
Nov 06, 2019 Nov 06, 2019

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Good afternoon.

So, regarding remote user, no access to shared storage. This is similar to what we discussed earlier.

You send a person a set of media, be it a drive or some other way. They copy it to some directory structure on a local hard drive or their own shared storage. They open up the team project and everything is offline. The reason for this is because when they initially open up the team project, what they know about the media from the machines prespective is your version of "Hey the media is right here..." Your remote user will need to tell it "It may not be where everyone else knows it is but, take a look over in this area and see if you can find it."

So, we handle this by allowing the user to creating new media mappings.

From the in office perspective your media management might look something like this...

InHouseProj.png

 

When the out of office user has their drive connected and opens up a team project for the first time, they might see something like this.

initialOPenOffline.PNG

 

What the offline user needs to do is tell the machine where this media is located. They can do this by using the new media mapping option. If they open up the media management dialog, they can see where the machine thinks the media is located by looking at the meida item details or the offline media mappings. With this information, the user has enough information about the media so that they make the determination of where the media really is for them.

For this example, if the inhouse user sent a drive to out of office user, team projects thinks that the media path starts at the root .\TJ\ but, for the out of office user, it actually starts at e:\NathanMedia\TJ. So if the out of office user selected the TJ filder in offline media, clicks new media mapping and finds that directory on his local system, it will point all the media to the new location and you will end up with something like this.

AfterMediaMapping.PNG

 

So, this is kind of important....

You might think to yourself "Hey this is a lot like link media / offline media" workflows. It kind of is but, there is some important things about link media which can do some harm. Link Media/Make offline make changes to team projects media refernces which are global changes. If your offline user uses the link media option and shares their changes, it would tell every other user that is part of the team project that the media is located on his hard drive. This is bad because everyone else that is working on this team project would show offline media. The difference when using the media management dialog, with the exception of sharing media mappings and coping items to shared storage, everything is a change to the local machine and has no effect on other users, media-wise.

Hope this helps.

-Nathan Boerman

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