Need to restart to get changes for Team Projects

New Here ,
Nov 25, 2019

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Hi,

 

Everytime my co-editor share changes with me in a Team Project I ahve to restart the app to see and get his changes. If I share changes with him, it all works like normal and there's no problem at all. I've tried to reinstall the app and we both run the same version and OS. 

It is really frustrating, anyone has a clue on what might causing this?

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Anywhere, Freeze or hang

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Adobe Employee ,
Dec 04, 2019

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Hi, I'm sorry you're having trouble working with Team Projects.
Are you running OSX_10.15.x? Do you get notifications in the Creative Cloud app when a collaborator shares any changes?
As a workaround you can try to restart the Creative Cloud app via 'CTRL+Alt+R' (Win) or 'CMD+Alt+R' (Mac) 

Thank you,
Udo

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franciscogbg AUTHOR LATEST
New Here ,
Dec 05, 2019

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I'm using 10.15.1 

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Adobe Employee ,
Dec 04, 2019

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Hi All - If anyone else is also experiencing loss of notifications (either randomly or consistently) please drop us a note/reply here. We're trying to determine the extent of the issue. Thank you!

 

Michael Goshey

Sr. Engineering Manager

Adobe Team Projects

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