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Team Project - all media offline every morning

New Here ,
Jun 21, 2019 Jun 21, 2019

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Hi,

I'm using Team Project for the first time on a large project. We are three editing stations working together. We do not have shared storage, but instead the material is mirrored on local drives. We all have Macs.

A strange issue started a few weeks back: If we don't close the project at the end of the workday, but leave it open for the the next day, every single media file goes offline the next morning. It doesn't happen right away, though. At first everything is fine, but after 5 minutes - pop! Red all over. No help in trying to reconnect. The only solution is to restart the application.

The project is big, and it is steadily growing. Opening the project and loading the media takes about 30 minutes. We would rather spend those 30 minutes editing...

Any suggestions?

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Adobe Employee ,
Jun 21, 2019 Jun 21, 2019

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I'm sorry you encountered this issue and thanks for the feedback.

We’ve identified the issue and a fix is being worked on.

We have 2 suggested workarounds:

A. Close & Re-open the Team Project

B. 'Get latest changes'

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Adobe Employee ,
Jun 21, 2019 Jun 21, 2019

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As Jawattndatt​ mentioned, we believe we have identified the underlying problem and are working on a fix. Given how long your project takes to open, it might help to split it into a few pieces. For example, create a separate Team Project for each of your top-level footage bins, and consider using a couple of separate Team Projects for logically-distinct parts of your program, if that makes sense (one per reel, or episode, etc.). Smaller Team Projects generally load and auto-save more quickly than larger ones, and the difference is larger than the number of items alone. You can also avoid opening projects you won't need on a given day.

You can create a master Team Project with links to all of the sub-projects to help keep things organized (Create a Team Project ).

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