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Hi
Can someone help me with Team Projects for Premiere Pro?
I have been struggling to get things working in our team. I have two of us working on a project. I have uploaded my proxy files to my creative cloud online folders. But I cannot seem to add my colleague as a team collaborator.
I get this error:
an error occurred while renewing the access token used for communicating with the Team project service
So now only I can work on it locally...when I try to invite my colleague it tries to add him for ages but then returns with a fail.
It tells me to restart the application, but this doesn't do anything.
Please advise.
Thanks
Max
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[Moved from regular Premiere Pro to Premiere Pro for Teams... Mod]
I'm not an expert on the CC licensing and administration tools, but if you have access to a console that lets you assign licenses to users, then I think you must have either a Teams or Enterprise license. As long as both you and the person you are inviting have that type of license, it sounds like the problem must be something else.
I will forward your question to some of my team members who know more about access tokens to see if they have any ideas.
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I don't do Teams, but a couple links I've saved that may help
Premiere Pro Team links https://forums.adobe.com/thread/2234035
-read http://prodesigntools.com/adobe-video-team-projects.html
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Hi Max,
Do both you and your collaborator have Creative Cloud for Teams, or Creative Cloud Enterprise licenses? To collaborate with Team Projects, each collaborator needs one of those types of license.
-Peter
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Hi Peter,
I am not sure. I am an administrator for 5 licenses distributed across our office. But how do I know if we have either CC for Teams or Entreprise licenses?
THanks!
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I'm not an expert on the CC licensing and administration tools, but if you have access to a console that lets you assign licenses to users, then I think you must have either a Teams or Enterprise license. As long as both you and the person you are inviting have that type of license, it sounds like the problem must be something else.
I will forward your question to some of my team members who know more about access tokens to see if they have any ideas.