Unable to Share

New Here ,
Sep 06, 2017

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Hi Kevin,

We just started using the PP team project function. I like how frequently is saves changes, however we're having a big issue. I created the project and set it up. I have an editor who is working within the project at the same time. He is able to 'get latest changes' that I publish, and I have no problem sharing my changes. However, all the changes he makes, he is unable to share. So far, each time he clicks 'Share My Changes' the sync window pops up, but doesn't load anything, then Premiere locks up and never resolves. Premiere is stuck and needs to be manually closed down using task manager 'End task'.

We really need this resolved ASAP. Please email me and let me know a solution.

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