Two days ago I got an error saying that auto saving had stopped and it was recommended that I close and restart. I then tried to share changes to team project and got nothing. Just a dialogue that says "waiting for team project to synchronize"
The blue arrows at the bottom left say "syncing local changes remotely"
I have tried creating a new project from latest version. That project opens but crashes.
I have reverted project to autosave from two days ago and that did work but I am still left with the same problem. Dialogue box says waiting for team project to synchronize. I have left it in that state overnight and it does not finish.
What can I do to resolve this?
Also, I tried creating a test team project and syncing that. It synced fine.
Hovering over the blue arrows tells me that latest sync was 8/15. Four days ago. Premiere did have episodes of "not responding" start at that time and it is doing so now as well.
Have you checked your CC desktop app? How is that doing, and is that able to sync?
I think so. I see notifications in there. It did updates yesterday
I just accepted an after effects team project in the cc desktop app. Made a small change to it and shared it. It shared fine. So this seems to be this PP project only
Also, I see that if I open the project and go to the last sequence I worked on and try to even move the croll bar PP crashes. It does not do this on other sequences
Just got this error
"Collaborators will appear offline because the presence service for ... is currently unavailable. We will continue to retry the connection in the background"
I'm wondering if this has something to do with warp stabilizer. It's when I scroll to the part on the sequence that I have it applied that the system crashes and I have seen people mention that this happens. I should have plenty of resources though so don't know why this would happen
ok I don't know what happened but it synced, then when sharing it asked me to resolve. I did and chose the option to make copies. It did share changes.
However that sequence still crashes PP