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889 Representation for government purchase of Adobe software

New Here ,
Jul 13, 2021 Jul 13, 2021

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Good morning - I work for the Department of Defense, and as part of a purchase agreement to utilize Adobe Software I need the company to complete and sign the form. Is anyone familiar with this process, or which office within Adobe handles this? - Patrick

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correct answers 1 Correct answer

Community Expert , Jul 14, 2021 Jul 14, 2021

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Community Expert ,
Jul 13, 2021 Jul 13, 2021

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I have never seen that question before, so call Adobe

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

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New Here ,
Jul 13, 2021 Jul 13, 2021

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I spoke and chatted with them several times, they told me to post the question here ... 

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Community Expert ,
Jul 13, 2021 Jul 13, 2021

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This is a public forum, not Adobe support

 

The very few Adobe employees who read here are, as far as I know, only part of the group that support forum operations

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New Here ,
Jul 13, 2021 Jul 13, 2021

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Yeah I was a little confused as to why they would direct me here. Easy way to close the ticket they couldn't figure out, I guess. Anyway I'll go back to square one with the number you gave. Appreciate it.

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Community Expert ,
Jul 13, 2021 Jul 13, 2021

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>Easy way to close the ticket they couldn't figure out

 

That means to me that you were talking to chat support, not someone in Adobe's business office

 

And, you are correct... any time chat support can't find an answer they send people here

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Community Expert ,
Jul 14, 2021 Jul 14, 2021

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See this link:

https://www.adobe.com/trust/compliance.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 15, 2021 Jul 15, 2021

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You, my friend, are a national hero. Thank you, exactly what I needed. - Patrick

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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You're welcome. 🙂

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Did you find the filled out form? I don't see it? I need the same. Thanks for any assistance. 

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Hey there - I use a localized 889 form, you would be best served reaching out to your financial resources offices for whichever form they require. The link above that was shared with me, got me to the appropriate offices within Adobe to get the thing signed! They were very quick about it too. - Patrick

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New Here ,
Aug 20, 2021 Aug 20, 2021

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I have the form. I just need to know who to send it to for a signature, an actual email or even a phone number. Do you have the actual contact info for the appropriate people?

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New Here ,
Aug 20, 2021 Aug 20, 2021

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New Here ,
Aug 20, 2021 Aug 20, 2021

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I still don't see a contact on that page? Am I missing something?

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Pretty sure I used the contact form under the privacy tab.

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New Here ,
Sep 16, 2021 Sep 16, 2021

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I feel like I've going down the rabbit hole. I've clicked on the link but dont' see anything obvious. Also per Patrick's comment, I selected the Privacy tab and didn't see anything obvious there. What is the next link will get me to where I need to be? The chat is just an automated response chat and not answering my inquiry. 

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Community Expert ,
Sep 16, 2021 Sep 16, 2021

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Does your organization have an Team/Enterprise Plan? 

https://www.adobe.com/trust/compliance/compliance-list.html

Privacy > Contact Us

https://www.adobe.com/privacy/privacy-contact.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 16, 2021 Sep 16, 2021

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No, we have individual licenses in my department. 

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New Here ,
Sep 16, 2021 Sep 16, 2021

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