Cannot sign up with the for an Adobe-sponsored webinar because the form gives errors

[todd cooper]

I am trying to sign up for the webinar  called 3D Tips for Graphic Designers and Illustrators.

I was told in a chat with support to post here,.

When I put in my company name, autofill incorrectly tries to guess, but seems to accept my response.

It then prepopulates the website address field with "berkely.edu" and when i replace that with my correct url it indicates that it is not a valid website.

The name of my company does include a hyphen, which might be the issue?

I have tried typing url.com, www.url.com, and https://url.com. Still not acceptable.

It really shouldnt be THIS hard to sign up for a seminar. Please advise.

[kglad]

try another browser.

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community bugs>

[Nancy OShea]

@todd cooper,

Some online systems can't handle special characters.  I go through this same thing with my State's Dept. of Motor Vehicles. Their system won't accept my legal name because it's hyphenated. 😠

Anyway, use this workaround.  Don't enter your Organization or URL.  Just type None or NA (not applicable).

That should get you passed the sign-up form without a hitch.

Good luck.