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I'm so mad I could kill

New Here ,
Apr 11, 2016 Apr 11, 2016

I will never call in to Adobe again, he deleted all of my title templates without my permission. I'm so mad I could kill.

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Adobe Employee ,
Apr 11, 2016 Apr 11, 2016

Hi tv35dublin,

We apologize for the experience you've had and inconvenience you have faced. Request you to share your case number so that we can help you better.

Regards
Gaurav

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New Here ,
Apr 11, 2016 Apr 11, 2016

I was never given a case #. I spent 2 hours on my phone, 45 minutes waiting on a service rep. & the rest with the rep. & in all that time I was never given a case #.

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Apr 11, 2016 Apr 11, 2016

Hi Tv35dublin,

I sincerely apologize for this trouble but could you please elaborate on this?

I need to know about the Adobe product you are using.

Thanks,

Kulpreet Singh

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Explorer ,
May 06, 2016 May 06, 2016
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I am wondering what phone number you used to reach a live person? That would be so much easier. Thank you.

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