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I'm so mad I could kill

New Here ,
Apr 11, 2016 Apr 11, 2016

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I will never call in to Adobe again, he deleted all of my title templates without my permission. I'm so mad I could kill.

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Adobe Employee ,
Apr 11, 2016 Apr 11, 2016

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Hi tv35dublin,

We apologize for the experience you've had and inconvenience you have faced. Request you to share your case number so that we can help you better.

Regards
Gaurav

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New Here ,
Apr 11, 2016 Apr 11, 2016

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I was never given a case #. I spent 2 hours on my phone, 45 minutes waiting on a service rep. & the rest with the rep. & in all that time I was never given a case #.

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Apr 11, 2016 Apr 11, 2016

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Hi Tv35dublin,

I sincerely apologize for this trouble but could you please elaborate on this?

I need to know about the Adobe product you are using.

Thanks,

Kulpreet Singh

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Explorer ,
May 06, 2016 May 06, 2016

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I am wondering what phone number you used to reach a live person? That would be so much easier. Thank you.

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