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I recently had my Logo Design done by Adobe Logos and they charged me $299 for it, and what I got in return was a red colour text with my business name on it. I have been asking for a refund since 2 weeks and the chat support keeps banning me again and again on different IPs. I haven't felt so cheated in my life. And now I feel like maybe they aren't even a part of Adobe and are just running a scam. I found their website ad via google search. I need to know if they are part of Adobe or are they just pretending to be.
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Not Adobe... complain to your credit card company
PK is the two-letter country abbreviation for Pakistan
WHOIS Lookup and enter adobelogos.com
Domain Name: adobelogos.com
Registry Domain ID: 2346516493_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Updated Date: 2018-12-25T01:32:09Z
Creation Date: 2018-12-25T01:32:09Z
Registrar Registration Expiration Date: 2020-12-25T01:32:09Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: 1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/eppclientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/eppclientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/eppclientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/eppclientDeleteProhibited
Registrant Organization:
Registrant State/Province: sindh
Registrant Country: PK
Registrant Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspxdomainadobelogos.com
Admin Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspxdomainadobelogos.com
Tech Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspxdomainadobelogos.com
Name Server: NS1.NAMEGOT.COM
Name Server: NS2.NAMEGOT.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2019-05-18T02:00:00Z
For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en
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Definitely it has nothing to do with Adobe as a company. As far as I know, Adobe is not providing such service.
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Adobe is not providing any design support. Adobe designs software that can be used for designing things, but those are Adobe's customers. Anyone using Adobe somewhere in his company name is an imposter, except Adobe themselves.
That does not mean that someone cannot get an Adobe logo somewhere on his website, eg certified instructors, affiliates etc. But the Adobe name cannot be part of any other company's brand.
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$300 for a brand logo is quite reasonable. When I started my first business many years ago, I paid a design firm about $600 for my company's logo. I gave them several ideas to start with and we revised the logo 3 times before I accepted it. So you must be involved in the whole process. Be specific. Tell them what you like and don't like about the logo they sent you. Demand a 2nd opportunity for satisfaction. If they don't cooperate, then go to your credit card and charge back.