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Just got ripped off and scamed by adobe.

Community Beginner ,
Mar 01, 2017 Mar 01, 2017

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These people are a fraud. Don't sign up for month to month cause adobe will change your subscription anytime they want to a year subscription. I have been ripped  off by these people. Please post if anyone has had the same experience. This is a scam to take money from hard working people.I though that this was a good company I guess I was wrong.

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correct answers 1 Correct answer

Community Beginner , Mar 02, 2017 Mar 02, 2017

The issue has been resolved. Thank you Adobe and to all who responded to my thread.

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Community Expert ,
Mar 01, 2017 Mar 01, 2017

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Off topic moved to Lounge.

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Community Expert ,
Mar 01, 2017 Mar 01, 2017

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Community Expert ,
Mar 01, 2017 Mar 01, 2017

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Did you really sign up for a higher cost MONTHLY subscription, or did you sign up for monthly payments on an ANNUAL subscription?

Annual vs Monthly https://forums.adobe.com/thread/1926342

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Community Beginner ,
Mar 01, 2017 Mar 01, 2017

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Peoples . Yes I did contact them. I sign up specifically for the month to month and the changed it. I did not sign up for the year. They said it was nothing that they can do.  Adobe is a fraud.

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Community Expert ,
Mar 02, 2017 Mar 02, 2017

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Nobody here can help (we are all just users like you) but did you keep emails showing you had originally signed up for the monthly, not annual plan?

If you have something you can show your credit card company, put the charge in dispute

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Community Expert ,
Mar 02, 2017 Mar 02, 2017

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I asked a Staff member to have a look at your issue.

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LEGEND ,
Mar 02, 2017 Mar 02, 2017

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traes86196173  wrote

Peoples . Yes I did contact them. I sign up specifically for the month to month and the changed it. I did not sign up for the year. They said it was nothing that they can do.  Adobe is a fraud.

You signed up for one year with month to month payments. Adobe does not have a Month to Month subscription. It is always for One Year. You can pay for it in one lump sum or month to month payments. You chose month to month and that is what they are doing.

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Community Expert ,
Mar 02, 2017 Mar 02, 2017

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Go back and click the link I provided in message #3

According to employee Pattie-F Adobe very much DOES have a month to month payment for some plans

Which is why I asked the OP the question I did in my message #3

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LEGEND ,
Mar 02, 2017 Mar 02, 2017

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Thanks John I wasn't aware of that.

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Community Expert ,
Mar 02, 2017 Mar 02, 2017

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Adobe does not have a Month to Month subscription.

Just Shoot Me

Sure they do.  It costs a bit more per month and it's not available for all plans -- i.e. The Photography Plan (PS + LR) requires a 1 year contract.  But monthly terms are available for Full Plan and Single app subscriptions.

Nancy

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Mar 02, 2017 Mar 02, 2017

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The issue has been resolved. Thank you Adobe and to all who responded to my thread.

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Community Expert ,
Apr 08, 2017 Apr 08, 2017

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I'm glad it was resolved to your liking! Can you tell us how so that others who read this in the future will know?

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