• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

My pen tool stopped working [edited for brevity]

New Here ,
Aug 04, 2017 Aug 04, 2017

Copy link to clipboard

Copied

hello my pen tool suddenly stopped working propoerly, when i zoom in and click to add an anchor point it place it somewhere else. It started after I pressed the high cap key once

Views

395

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 04, 2017 Aug 04, 2017

Copy link to clipboard

Copied

You're in the non-software-specific, non-support Lounge. Let us know what software you are using and a moderator can move your post to the appropriate, software-specific, support forum. As it is, we don't know if you're talking about Illustrator, Photoshop, After Effects, or something else. It sounds like it's one of the Creative Cloud programs, but for all I know, it could be a Document Cloud software!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 05, 2017 Aug 05, 2017

Copy link to clipboard

Copied

LATEST

Close your app and restart your computer.

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines