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The Lounge - Error/Mistake in my entry for the Marshmello X Adobe Helmet Remix Challenge

New Here ,
Nov 30, 2020 Nov 30, 2020

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Hello guys! I'm reposting this question (already have in creative cloud) in this forum as its a topic/issue that cant really be generalised into a certain category. 

 

So I entered in the Adobe X Marshmello Helmet Remix challenge yesterday.

 

After submitting my entry, I noticed a mistake in my edit. I was in contact with two support agents, and one told me to resubmit my entry on a new email with the corrected drawing/edit, the other told me to contact/post on this forum for help. Today I received an email that both of my entries were accepted into the competition. In the terms and conditions, you cannot enter more than once. Is there any way I can get my original entry (with the mistakes in it) removed and my second entry (corrected) to be kept (as I really don't want to be disqualified for this unfortunate error)... It's evident that both were approved as I received an email saying so and I can see both of them on the submission page.

 

Thank you! 🙂

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Community Expert ,
Nov 30, 2020 Nov 30, 2020

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Your history does not show anything else... so I will GUESS that an employee deleted your other message(s) because they have nothing to do with this forum system

If you are the same person, I replied to a message with the advice to contact the challenge administrator... this forum system is for Adobe software, not 3rd party contests

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