I will never call in to Adobe again, he deleted all of my title templates without my permission. I'm so mad I could kill.
We apologize for the experience you've had and inconvenience you have faced. Request you to share your case number so that we can help you better.
I was never given a case #. I spent 2 hours on my phone, 45 minutes waiting on a service rep. & the rest with the rep. & in all that time I was never given a case #.
I sincerely apologize for this trouble but could you please elaborate on this?
I need to know about the Adobe product you are using.
I am wondering what phone number you used to reach a live person? That would be so much easier. Thank you.