is there a recovery?

New Here ,
Jan 31, 2017 Jan 31, 2017

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Question. I am new to the program... and while i was working on a lengthy project i noticed the program seemed to be auto saving my work, then the program crashed and i opened my project to find nothing. help! is there a recovery? was it saving in some other location. or is all lost?

What program are you using? Post in the correct forum for that program, not in the non-technical Lounge--Moderator

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Adobe Employee ,
Feb 01, 2017 Feb 01, 2017

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Hi nicholas,

Please specify the application that you are using.

Regards,

Sheena

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Adobe Community Professional ,
Feb 01, 2017 Feb 01, 2017

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i noticed the program seemed to be auto saving my work...

Don't assume anything.  Always, always save your work regularly with Ctrl+S.  If you don't, you're asking for trouble.

I often save multiple versions of the same project to revert back to if needed. You can never have too many backups when things go horribly wrong on you (power failures, computer glitches, mutant zombie attacks, etc...).   There's nothing worse than losing an entire day's worth of work because you neglected to save backups.

Nancy

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 29, 2018 May 29, 2018

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Adobe should get with the program and develop a robust crash recovery system with automated backups.  In spite of being the flagship photo program, Photoshop is still in the dark ages in many ways!

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Adobe Community Professional ,
May 29, 2018 May 29, 2018

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Auto file recovery in Photoshop and Dreamweaver CC work just fine for me.  I know because we've had some power outages lately and as long as my opened files were saved beforehand, they were restored. 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jun 01, 2018 Jun 01, 2018

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Acrobat Pro can recover files too.

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Adobe Community Professional ,
Jun 01, 2018 Jun 01, 2018

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InDesign is great at recovering from crashes, and the feature is in Illustrator as well.

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Adobe Community Professional ,
Jun 01, 2018 Jun 01, 2018

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Without knowing your program, you might glean some information in Preferences. (Application menu on the Mac; Edit menu on Windows).

As Nancy said, always Save. On a Mac, though, it's Cmd + S.

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